Generation Y is the ER doctor of generations

At the bottom of the hospital hierarchy are ER doctors.

I know this because straight out of college I dated two med-students back to back. Also, Belle’s boyfriend is a neurosurgery resident. He never lets me forget it. Which is fine because I’m not the one who thinks that great veins are a turn on.

An emergency room is open twenty-four hours a day, and responds to everything that comes in. ER doctors have no specialization. They know a little about everything, and so they also know nothing.

Generation Y is the ER doctor of generations.

We’re doing pretty darn good. We’re saving lives. But is it enough to live up to all the hype?

Not having a specialization means that we’re buying blueberry pies rather than making them from scratch. In other words, we’re not putting in the time to create quality, seemingly preferring quantity as proof that we’re a demographic force to be reckoned with.

What’s good about this is that we have the ability to respond quickly to issues that come up. The presidential campaign, for example, or the Virginia Tech shootings.

What’s bad about this is that it is an emergency room approach. We’ll fix things as they come along. Place a band-aid on and sing a song.

We’ve yet to look at the underlying structures of the workplace and the economy and cities and relationships, and therein lies the opportunity. It isn’t that we’re not making change already. It’s that we can be making more meaningful, more impactful change.

My own organization struggles with this. We often worry that in being everything to everyone in order to serve the varied tastes and interests of young talent, we are also nothing to nobody.

We also believe that we are doing many good things, and we certainly are. But we have issues. Issues that are symptoms of a larger underlying structure upon which the organization is built. And if you’re only addressing the symptoms, and not the underlying causes, you’re in trouble.

We’re scared to change, and indeed, we seemingly don’t have to change. We are a good organization. And Generation Y is a good generation.

But don’t we want to be great?

Without understanding, addressing, and changing our structure, Generation Y will forever be stuck in the emergency room.

We need not just to be the neurosurgeons of the world, but the researchers, the fearless learners, engaging in the constant “sifting and winnowing by which alone the truth can be found.”

Ryan Healy of Brazen Careerist argues that “our fights and causes will be not to tear down established systems like the federal government and big business. Rather, we will strive to fix, repair and rebuild these broken systems, because history shows that the systems do work – if properly designed.”

And therein lies the point. The systems aren’t properly designed. If what we were doing was working, we wouldn’t have global warming, extreme poverty, and war.

Most of Generation Y is comfortable, yes, but the world is not.

Healy goes on to argue that our advances in the workplace are evidence of how “we aren’t revolting in the streets, but improving broken systems.” I hope that we don’t just improve, but redefine.

We do need to work within the system. It is only within a system that you will fully understand how to change it. It’s taken me six months at my new job to understand and grasp the intricacies of my organization in order to be in a position to actually address them.

It is only by being fully involved in the corporate cultures in which we work, in the neighborhoods we live in, and in the politics that govern us that we will be the civic generation of builders.

Generation Y is doing this already. As young workers enter the workforce, we begin to realize that life is harder than the sheltered life our Boomer parents led us to believe. This is good. We need to be a little surprised, a little incensed at what the real world has to offer. We need to test our idealism.

And then we need to use the gap between our current reality, and where we’d like to be, to not only fill the cracks in our foundation, but then engage in the often more interesting work of seeing what the foundation is made of.

Addressing the underlying issues, and not just the symptoms, is perhaps one of the most exciting things we as a generation can accomplish. Besides, we already have the passion and dedication.

Structural force.

Generation Y is too quiet, too conservative

I was sitting in a classroom. The walls were covered in plaster and moldings, but behind all that was red brick, so red that the color seeped through the cracks of the old windows, and the sun, and the light, and the energy filled the almost summer air.

It was a time when I was - more or less - happy, and we were seated, twenty or twenty-five of us. Our desks outlined a jagged circle, and I was trying not to check out the young man three desks to the right, because I was still dating my first real boyfriend, trying to make it work from four hours away.

We sat and spoke of our beliefs, the environment, of possibilities. It was the discussion I had come to college for. One that I had looked forward to since the movie Dead Poet’s Society. One that I thought I would have again and again when I moved into my own apartment someday, with paint on the floor and ink stained on my fingers, groups of friends visiting at all hours. Rules would be broken, the establishment dismantled, dreams fulfilled.

But soon, too soon, the imagination of the discussion in that classroom petered out like a mandatory orgasm. And we didn’t stay long after either, filing out of the room like an Orwellian army.

No yelling, no protest, no change. Not even the slightest smell of melodrama lingered in the air.

That was the day that I learned we weren’t like other generations. And it wasn’t all gravy.

Thomas Friedman calls this phenomenon - our generation - quiet. Too quiet, in fact. Penelope Trunk calls us conservative. Not like politically conservative, but lifestyle conservative. As in none of us, except me I guess, are found in dark corners balling our eyes out. Generation Y is balanced like vanilla. Idealism with a cherry on top.

You know, that’s not all bad either, contrary to my sarcasm-infused tone. We’re vanilla vocally because we mainly agree on things. It’s not like the Vietnam war, or women getting the vote, or abolishing slavery where there were clear sides, right or wrong, multiple or few . You know, like, opinions - impassioned and defining.

We don’t really have opinions much anymore. We have beliefs. Opinions are contested. Beliefs are “the acceptance of and conviction in the truth, actuality, or validity of something,” and offensive to question.

These beliefs include that global warming is a problem. The Iraq war sucks. We should all be treated equal. We’re nodding our heads in unison like bobble heads lined up on a bookshelf. Smiling bobble heads, of course. We can’t forget about our idealism.

We are a teamwork generation, fully in line with each other. This, again, is a good thing. Top-down management will not survive the knowledge economy. And so, teamwork, and thus, Generation Y, is inherently conservative precisely because there is consensus, Trunk argues.

But when you seek only consensus and you don’t strongly encourage- nay, require - opinions to be voiced, challenged, turned upside down and explored like a mother searches for lice on her child’s head, then you aren’t coming to a rousing, exciting, and motivating consensus.

Generation Y is so overly focused on the yin of consensus that we’ve lost its yang of conflict. Like Seinfeld’s black and white cookie, the idea of yin and yang in Chinese philosophy is that positive and negative forces act together in order create energy. They are in constant battle, each trying to gain dominance, and if one succeeds in doing so then we are left without balance.

So, without conflict, consensus is a less than thrilling one-night stand.

Nowhere is this as painfully obvious as it is in social media, where we think we’re making a difference by adding the “Causes” application to Facebook, commenting on blogs in such a way as to not offend, where mediocrity reigns supreme, and we insist on engaging in a large amount of narcissistic navel-gazing every Monday morning.

“Martin Luther King and Bobby Kennedy didn’t change the world by asking people to join their Facebook crusades or to download their platforms… Virtual politics is just that – virtual,” Friedman states.

Ah, when will we learn? Conflict is good, fabulous even! Patrick Lencioni builds an entire fable around this exact idea in his popular book Death by Meeting. He discusses why most meetings suck, the main crux of his theory being that there is no conflict, no drama. No one voices their opinions loud enough in order to be hypothesized, tested, revised.

Think about decisions by committee (read: team). It’s a long, drawn out, excruciating process. The resulting consensus is often a watered-down version of what could have been.

This is the status of Generation Y - a watered-down version of what we could be.

We’re all about the team, but don’t exactly know how to use that effectively, preferring to be quiet, conservative, coloring inside the lines. Meaning, we play by the rules to create change and aren’t aware of what those rules are. Meaning we’re perfectly content not to push boundaries or ourselves.

There is good reason for this. “There is a strong, strong millennial dislike of ambiguity and risk,” Andrea Hershatter says. If the directions aren’t clear, we’re not going on any road trips.

This hesitancy creates a lack of urgency. Change is necessary, but there are no sands through the hourglass urging us that these are the days of our lives. No, we believe our children will deal with it, or someone will deal with it, somewhere, and we’ll just try not to make it worse, and probably – hopefully – make it better. We hope.

Hope. Guffaw.

Screw hope. Where’s the outrage?

If Generation Y is “not spitting mad, well, then they’re just not paying attention,” Friedman argues. “That’s what twentysomethings are for — to light a fire under the country.”

To light a fire, you have to have conflict, and to have conflict, you have to have an opinion.

That’s a good place to start for now. Stop being so nice.

Respect other viewpoints enough to challenge them.

Respect other ideas enough to disagree.

Moon the entire left side of the highway from your car window with your opinion on your backside. Put it out there for all to see.

Look to the cookie.

The top 3 things you can do to save the world. Literally.

This post is part of Blog Action Day. I do not have any advertising on this site, so I cannot donate the revenue. Instead, I am donating .25 for every subscriber I have today and splitting the donation between my favorite online environmental charity and my favorite local environmental charity.

1. Ditch the car. I know a guy who drives a couple blocks from his condo to the bars. It’s one of those things that gets under my skin and makes me go crazy. The single best thing you can do to help the environment is to not own a car. Instead of driving, you can walk (gasp!), ride the bus, or carpool and carshare.

At my last job, I rode the bus to work every day. Now, my workplace is only a three minute walk away (the coffee shop and my cubicle both), and I actually miss the bus. There’s something relaxing in having someone else serve you, drive you, and being able to people watch, look out the window, read, listen to music. It’s a good way to start the day.

2. Live in a trendy location. If you live downtown, you’re probably doing this already. Living downtown in a city usually means that you are living in a small footprint . My apartment is 450 square feet and my new condo is 650 square feet. A trendy location is also close to farmers markets, the grocery store, bars, restaurants, coffee shops, parks, bookstores, libraries, fitness clubs, and shopping! I.e., the places that have a good walkabilty score. My walk score is 97 out of 100. That’s good for your health and good for the environment.

It’s easy not to own a car when you live in such a great location. It also means that you’ll always be only steps away from the best things happening on any given day. You will pay more in rent for living in such a location, but with no car costs (up keep, gas, insurance, parking costs, etc.), choosing the right neighborhood will ultimately be cheaper.

3. Eat yummy food. No chain restaurants. Keep it local. Avoid food that you don’t know where it came from. And for goodness sakes, please stop going to Starbucks. Here in Madison, there is a Starbucks on both ends of State St. It’s ridiculous. You probably live where you do for a reason. Why go somewhere that is the same everywhere across the world? Celebrate the uniqueness of where you live and who you are. Of course, even local restaurants don’t always have local food, but just try your best. When you eat food that is local, it tastes better and is better for you. And you shouldn’t settle for anything less to take care of your body.

Being good to the environment is not about living with less. It’s about living with more. Living better. It’s about quality over quantity. And it’s definitely the Modite way to go.

Greener pastures.

Follow the cool people

The handsome guy to the left is Sam Davidson, the co-founder and president of CoolPeopleCare, Inc.

Sam offers an incredibly unique and talented perspective to the Follow the Leader series:

“Telling the stories that need telling in order to motivate others to change the things that need changing, Sam is a social entrepreneur who believes in the power of local communities. He has spoken and written on the power of the Internet to change the world for the better, and specializes in studying new and emerging trends within the nonprofit sector, especially as they relate to younger generations. His first book, “New Day Revolution: How to Save the World in 24 Hours” will be available in October.

He is married to Lynnette and both of them currently live in Nashville, Tennessee. The two don’t have any children, but when they do, they hope they will grow up in a world free from hate and fear, where ideas and creativity are valued.”

What should we spend our time on? What shouldn’t we spend our time on?
Developing relationships is vital for professional or personal success. Sometimes, these relationships will be short and may not have much depth, but it could be just the connection you need to get ahead. At other times, these relationships will be long lasting and full of meaning. I think it’s important to never turn down an invitation to meet someone, to grab coffee or have lunch. Even if it seems from the initial request that nothing can develop, I’ve seen great ideas come out of chance meetings.

(click twice to enlarge and sharpen Sams’ calendar for this week)

How do you get it all done?
I manage my to-do list with my Inbox. It stays in the Inbox until I take care of it (’it’ being replying to an email, setting up a meeting, writing a 5 Minutes of Caring piece). Also, I wake up at 5 AM. Most people cringe at that. But, I love what I do, so getting up at 5, getting online for 90 minutes (to read news, blogs, and email) and then going for a jog allows me to do more by 8 AM than most folks get done by lunch. There’s a huge advantage to that.

What does balance mean to you?
Balance is all about prioritizing. Naturally, our priorities change over the years. But, if you can figure out a few things early on that are important, it will help you decide what’s worth doing and what can wait. A lot of times, people spend a lot of time on things that aren’t that important, and they probably know this. I think life is much too short to be caught doing lots of things you don’t want to.

How many hours do you work a week?
My schedule is rarely (never) 9-to-5. I wake up early, meet folks for lunch, write at night sometimes, think about stuff when I’m driving, you name it. Recently, I’ve begun to stay off the computer a lot on the weekends. I once used the weekend to catch up on stuff. Now, I figure out on Friday what can wait until Monday. This way, I can spend the weekend lying on my couch watching what I DVR’d during the week. But, my Blackberry is always nearby so I can at least read emails, even if I don’t reply until Monday.

How do you think we can encourage young leaders?
Young people today have grown up and are coming of age at a time when access and creation are standard parts of their lives. Their parents were passive receivers of media and entertainment. Today’s YPs are active producers, making videos, writing blogs, and starting businesses, and then sharing all of this with anyone and everyone. I’ve found that young people are most engaged when they’re able to create something and have the necessary access to the tools required to do so. I don’t feel that’s an incredibly revolutionary thing, but so few businesses realize this.

How much time do you devote to blogging and promoting your blog?
I love to write, but only when I know I’ve got something good. I’ve been blogging on my personal site for nearly 4 years now, and it’s changed from blogging mainly about religious issues to anything personal to covering the nonprofit world. Because I write so much for CoolPeopleCare, I don’t blog everyday. But, I have enjoyed it more by waiting until I’ve got something particularly worthy of my time.

Early Riser.

How video games can show us how to engage Generation Y (or anyone)

Full disclosure and necessary reminiscing: I grew up with a second-hand Nintendo (shout out to my pals Mario Bros. and Legend of Zelda). Before that I played on a second-hand Atari (Pac-Man, Donkey Kong, you rock my world), and before that a really large second-hand computer filled the corner in my bedroom (Tetris- did life exist before you?). These days, I don’t play many video or computer games, but the ones that I occasionally happen upon are pretty cool, like this one, a modern day Pong/Tetris mashup addiction.

Here’s how video games can show companies, nonprofits, and others how to keep young talent engaged:

Give us a BIG challenge… Video games are not easy. They’re complex, challenging and take a long time to complete. Hours upon hours are spent wearing the skin on our thumbs down to the bone.

Generation Y doesn’t want to lick envelopes. We’re up for the challenge. Let us lead your next project.

…with small steps... Video games give us a big high-five every time we reach the next level, self-motivating us to keep playing.

And Generation Y workers are intrinsic motivation junkies. According to Richard Florida, author of the Rise of the Creative Class, Generation Y “values intrinsic rewards more so than salary and benefits.” Extrinsic factors such as money, promotions, rank and prestige don’t do much for us.

We’ve been “suckled on the principles of intrinsic motivation,” argues Tamara J. Erickson at Harvard Business Online. We would prefer to have careers that make us feel good and do good for the planet. Shiny external bribes may turn our heads, but intrinsic factors keep our attention long term.

Employers can retain young workers by recognizing “smaller steps are far better than big infrequent increments” according to Erickson.

…and celebrate often! With each new level passed in a video game, there is a celebration. It’s rare that people get tired of playing video games. That’s because it’s fun to make it to the next level. Fun and celebration are essential to avoiding burnout. Too many workplaces just focus on the pot of gold, not the colorful journey to get there. Small successes should be shared and merit party-time.

A recent New York Times article reported that “the polling firm Roper Starch Worldwide did a survey comparing workplace attitudes among generations, 90 percent of Gen Yers said they wanted co-workers ‘who make work fun.’ No other generation polled put that requirement in their top five.”

These three steps create an addiction, and if you work it right, it’s an addiction that will help your organization reach new heights.

Welcome to the next level.