No co-workers a challenge for the twenty-something boss

November 5, 2007  |  By Rebecca Thorman

You’re more likely to enjoy your job if you make friends with your coworkers. But if you don’t have any co-workers, the challenge to not only enjoy your job, but to perform successfully in it, becomes immense.

That was one of the first things I noticed as I transitioned from being an employee to running an organization. There wasn’t anyone to talk to.

As many of us are taking the plunge from cubicle prisoner to being the boss, we’re stumbling over the entry gate. Support is the number one desire of newly-minted leaders and entrepreneurs. Who can understand the situations we’re in? Who can empathize and congratulate our failures and successes? Where is the team at?

I often tell my best friend Belle about Guy A who sucks at life, or Situation B that just rocked my week. She empathizes, congratulates, and is a good friend, but she has no idea about the foolishness or magnanimity of either like a co-worker would.

Co-workers have shared experiences that they can talk about and understand, and they support each other. They know exactly who Guy A is and are acutely aware of how important Situation B is. It’s a unique bond that can’t be replaced by even the best mentor or friend.

Here’s how to deal with no co-workers:

1) Manage yourself differently. Being a leader is about making sacrifices. This is one of them. It’s part of the package, so you just have to deal with it. Dealing with no co-workers, however, does not mean relying on Ben & Jerry, my good friends of a few weeks ago. You have to maintain your healthy habits – perhaps journaling and exercise – and create new ones.

For me, this means changing my mindset. It’s letting go of things that would have bothered me in the past. It’s looking at situations differently, and oftentimes strategically. It’s realizing that people will treat me differently, and that’s what I signed up for. Mostly, it’s concentrating on what makes my position exciting and fun.

2) Start a support network. In the upper-echelons of CEOs and Presidents, support groups are quite common. Company leaders often get together for breakfast or lunch roundtables and share the challenges of running an organization. They’ve defined it differently, but really they’re simply building co-worker relationships.

It would be difficult, however, for a young leader to find value from these roundtables outside of a mentor relationship.

Generation Y leaders need to create their own groups, and those groups need to respond to how we work. Being a young leader has its own set of unique challenges. If we’re going to be taking on positions of authority earlier, and creating our own rules, we need to be honest about what those challenges are.

3) Lean on people who know nothing. As is often true, weaknesses are also strengths. While Belle cannot fulfill the role of my co-worker, I am much happier with her as my friend. You need to have people that are outside of the work/life blender to keep perspective.

Belle doesn’t come to any of my organization’s events. She doesn’t know the majority of the people. She leads a completely different life. And while we don’t have those shared experiences, it is for that reason that it’s refreshing to be around her. I’ve known her so long that I’m not defined as a young leader, as a Gen Y Princess, a blogger, or as an Executive Director. I’m just me. And that’s a big deep breath of happiness.

Co-workin’ it.

Posted to: Generation Y, Leadership, Management, Work/life balance  |  8 Comments

What it means to be a Gen Y leader

July 30, 2007  |  By Rebecca Thorman

This post was originally published at Employee Evolution.
Update: You can also find the post at The Industry Radar.

It’s a myth that the workplace is turning into one big leaderless state. Just as decisions made by committee often require head banging, life without leaders would be one big headache. Yes, leadership has changed and decentralized organizations are here to stay, but there will always be leaders. We want success. We want to win, and winners have leaders.

Once you’ve tossed aside the crutch of hierarchical authority though, “knowing how to build relationships, use influence and work with others is crucial to achieving the results you seek,” according to Valeria Maltoni, a specialist in connecting ideas and people.

A Generation Y leader inspires by enabling others to be leaders. They know the strengths of those they lead, and exploit those for the success of that person. A Gen-Y leader delegates to help the worker achieve their goals. They are motivated by relationships and have an obsession with seeing others succeed.

By making room for other leaders, “you attract people who aren’t followers, who aren’t looking for the kind of leader who will save them from the anxiety of responsibility,” according to Michael S. Hopkins. And the millennial generation does not follow.

Instead, we create our own content, build our own businesses, do things our way. Be an entrepreneur or die, says Sam Davidson at Cool People Care. For the Gen-Y leader, it isn’t about ego, but about sharing ownership and building a community of ideas. An effective Gen-Y leader helps our generation to embrace entrepreneurship at every level.

A Gen-Y leader is inclusive and collaborative, and not just within their sphere of influence. An isolated organization will perish. Successful organizations are defining themselves as the gateway expert in their field. On the playing field, in this instance, companies must pick the competitor to be a part of their team for bigger and better results. It’s not enough to have a quality product; you must reach out and promote others. Teamwork is no longer just within a company. It’s industry-wide.

As a result, lines haven’t just been blurred; they’ve been pulverized on high in a blender. Competitors are partners, work is play, and boundaries no longer exist. As such, Gen-Y leaders must be leaders by example, and in every aspect of their life, whether family, work, or play.

Generation Y leaders, however, can and will be easily replaced by their peers. We are a starfish generation. Go ahead and try to chop one of us down, and we’ll grow a whole sprawling forest in that person’s place. We’re that strong. We’re that motivated. We don’t respond lightly to pressure or corruption.

A Gen-Y leader’s efforts to maintain influence will be harder for that reason. Especially because it is often our peers doing the chopping. As a generation, we’re remarkably good at calling bull. We have no qualms about holding our leaders up to the light to check for transparency.

Gen-Y leaders then must know themselves first, and project their authenticity. They must also be constantly learning, experiencing, doing, networking, creating, giving. It won’t stop. Our generation won’t put up with selfish thoughts, unethical behavior, or tired ideas. The Gen-Y leader must be constantly on.

That’s how we will become the next great generation. We won’t stop.

Change is in the air; inhale deeply.

Posted to: Entrepreneurship, Generation Y, Inspiration, Leadership, Management  |  29 Comments

Advice from top Executives, Presidents, and CEOs

July 25, 2007  |  By Rebecca Thorman

We won’t all be Steve Jobs, but many of us will be the top executives in our respective cities. I recently met with seven of the top Executives, Presidents and CEOs in Madison, Wisconsin. Here are their keys to business and leadership success—

Share your success. It is incumbent on the person being promoted, according to Mark Meloy, President and CEO of First Business Bank, to pull others along with them. Make sure that as you become more successful, your leaders feel that their careers are moving forward as well.

Network to problem-solve. Finding groups that help you problem-solve will save many a headache, according to Brett Armstrong, CFO of the IT company Trident Contact Management. Like if you’re being audited, the group will have your back. But choose your involvement wisely, Armstrong advocates, since you only have a certain amount of time and need to spend it wisely. If you’re only half-involved then that is how people will know you.

Balance… well, it’ll all even out in the end. First, you have to decide if you want a job or a career, according to Mark Meloy. If it’s a career you decide upon, make sure you’re engaging in a two-way street. Work and life won’t always balance out that day, week, or month, but equilibrium will be found. Eventually. Meloy walks the talk at First Business Bank. When his employees go on vacation, they are not allowed access to email and have only limited access to voicemail. The company gives vacation, he says, for a reason.

A vision can’t just be a pie in the sky. A vision must be a concrete vision, according to Donna Sollenberger, President and CEO of UW Hospital and Clinics. To create the right vision, you must find the right direction for your organization to take. To do this, look at the industry trends and listen to your market. Then build a case, a good solid argument, and back it up with data to demonstrate where you need to go.

Entrepreneurs – socialites, control-freaks, risk-takers, and self-promoters. So says Curt Brink, a successful real estate developer. You must not only deal with a wide range of people in entrepreneurship, he argues, but you must also follow through on getting things done. Don’t be afraid to try something new, because once you’ve done it, you then understand how to do it better. A successful entrepreneur likes being in control, but can delegate fully. If you don’t, no one will grow. By the way, Brink was unconsciously promoting his current and past projects the entire time he was talking. That’s called passion. Get some.

Do a lot, and make sure everyone knows. Don’t let anyone pigeon hole your talents, says Annette Knapstein, Vice President of Office Administration at American Family Insurance. Stretch yourself, develop new talents and volunteer for different committees. And then, make sure everyone knows it. If they don’t know, it doesn’t exist.

Leadership is lonely sometimes. A good leader and manager makes effective decisions and communicates clearly, while putting the right people in the right spots. Not always easy, according to Gary Wolter, President and CEO of MGE. To illustrate his point, Wolter told a story about a receptionist he saw year after year. Each morning, the receptionist would say, “Hello, Gary.” Yet, when Wolter was promoted to CEO, the next morning was different. “Hello, Mr. Wolter,” the receptionist said. Leadership fundamentally changes relationships and people expect different things of you. People who were your peers, you now supervise, and while you can still be friendly, you can’t talk about the boss anymore because you are the boss. The support group that you had developed, who had remained loyal to you, and helped you along your journey has changed. Be prepared.

Throw an open door party daily. Reaching out to younger people for fresh air is essential, according to Richard Lynch, President of J.H. Findorff & Son, who had a great sense of the upcoming workforce. He recognizes that young workers are entrepreneurial, and need a flexible and honest environment to work in. He has an open door policy for this purpose and subsequently attracts the brightest young workers.

Speaking of honesty… Surround yourself with people who will tell you that you’re an idiot, says Gary Wolter. Look both inside your organization, and outside, for individuals you can bounce ideas off of, and who can communicate with you effectively and honestly.

Follow the Leader.

Posted to: Business, Career, Entrepreneurship, Generation Y, Inspiration, Leadership, Management, Networking, Workplace  |  14 Comments

Look beyond millennial-washing benefits for happiness at work

July 16, 2007  |  By Rebecca Thorman

I had my dream job once. I worked at a small company where I could utilize my skills and interests from both my college major and minor. I was located in a lively downtown area, a short walk from my apartment. There were no cubicles. Instead, the company embraced an open-office floor plan. I was given projects and responsibility right away. Free peanut butter sandwiches were available to all employees. I had good benefits and three weeks of vacation. It was great.

Except that I hated it.

Looking back, I see I was easily caught up in the bells and whistles companies implement to attract Generation Y workers, while ignoring some of the more important things. Here are some things to look out for:

1) Know the difference between a visionary leader and a good manager. A visionary person will easily sweep you off your feet with their grand ideas, but they can often be a difficult person to work for. People with just a vision will want things a certain way - without explaining how to get there - instead of giving you the autonomy, trust and guidance to do well in your position. Listen carefully to how your coworkers describe working for your boss. It will reveal a lot early on.

2) Money does matter. My first salary was hardly anything to wipe the floor with, let alone live on, but I was passionate about the job so I thought it was okay. It wasn’t. When you start a job, make sure you’re at least negotiating enough to live on, because the truly rich have both – money and passion. Money may not seem important, but it is likely to become a source of resentment later on when you expect to be rewarded for your hard work.

3) Be grateful for your office, if you have one. While open offices seem to provide a space for maximum collaboration, sometimes it’s nice to be able to shut the door. There are times you will need privacy and you’ll work better if you have it. If your workplace has an open office plan, find out if there is a private area you can use.

4) Make sure you have the flexibility and freedom to get the job done. The company I worked for said they endorsed flexible schedules to allow for the ability to go to a doctor’s appointment, attend networking events, and have lunch with a friend if needed. And I had three weeks of vacation; it said so in my contract. But I was never made to feel it was acceptable to use these benefits. I was stuck recording every minute of work, and might as well have been punching a time card for the amount of rigidity in my schedule. Moreover, I was told if I wanted to make it big, I needed to be prepared to work insane hours after work, otherwise, I wasn’t committed enough.

No thanks.

Make sure your employer walks the talk. Will you be expected to come in at 9:00 am every day or will you have more flexibility? What is the policy if you have outside commitments? Is there an “it will all even out” or “you must make up every minute” mentality? Will you have to dress up every day or can you wear jeans when you don’t have meetings?

Seemingly insignificant, these personal freedoms will become increasingly important the more you take on inside and outside of work.

5) Be weary of turnover. Within a few months of my start date, all of my co-workers announced plans to leave. I thought it was just a natural progression, but since I left, the company has since experienced a similar turnover. Yes, millennials are known to be job-hoppers, but only because we are searching for the right position. Companies with the lowest turnover are usually ranked among the best. That means if the faces at a company keep changing, take it as a bright red flashing signal to get the heck out of there.

In choosing a position, look beyond the typical things companies do to attract millennials to determine if the culture is right for you. Most importantly, know yourself. Only you know how you like to work best.

I can see clearly now, the rain is gone.

Posted to: Career, Generation Y, Leadership, Management, Workplace  |  9 Comments